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​​At MTN, we offer an unrivalled service and are committed to putting you, our customer, first.

Our world-class call and service centres have redefined the concept of customer service in Zambia, and our team is always looking to achieve the highest service standards in the country.

Should you need to get in touch with MTN Zambia, we offer a number of ways in which you can contact us:

MTN Zambia Head Office

Physical Address
MTN Zambia
4647 Beit Rd,
Addis Ababa Round About
Rhodespark

Postal Address
P.O. Box 35464
Rhodespark
Lusaka, Zambia

Contact Details
Phone +260 966 750 750
Fax +260 211 257 732

MTN Zambia Kitwe Office

Physical Address
2566 Zambia Way
P.O. Box 22427

Contact Details

Phone +260 963 780 780

Customer Feedback

General queries: mtn@mtnzambia.co.zm
Pay-as-you-go:customercare@mtnzambia.co.zm
Business Solutions:billingcomplaints@mtnzambia.co.zm