MyMTN app

MYMTN App is a downloadable application that gives our customers instant access to MTN's products and services from their phone, iPad or Tablet.

Overview

MYMTN App is an App gives you one stop access to MTN's products and services from your phone, iPad or Tablet.

Services

  • Check your balance
  • Purchase data and *777# bundles
  • Purchase IDD bundles
  • Check your account balances - post-paid and prepaid
  • Check your data bundle balance
  • Time2Share
  • Data to share
  • Extra time
  • Find the location of service centres and Connect stores
  • Check and change your tariff plan
  • Check for subscribed services
  • Use your Mobile Money

How to access

The App can be accessed through the following channels:

  • Send the keyword MYMTN to 5555 and follow the link shared via SMS
  • Downloading the app on Blackberry App World
  • Downloading the app on App Store
  • Through a recommendation from a friend forwarded as an SMS

Please be advised, in order to download the app you need to have a data enabled device.

The MyMTN App supports the following mobile operating systems:

  1. iOS
  2. Android
  3. Windows
  4. Blackberry
  5. J2me
  6. Symbian
How to navigate

Logging in

  • Once the app has been downloaded, you will receive an authentication number and will be asked to create a login password.

​​
  • Once you have received the authentication code (or OTP), you will be required to enter the code as specified in the image below:​

  • Once you are logged in, you will see the My MTN App Home page;

Select Self-Care to Access services such as Balance checks, Bundle Purchases and more!


How to Login to Mobile Money

Selecting the Mobile Money Option on the Home Page will lead to a login page. It will also trigger an OTP sms.

Once you enter your Mobile Money Pin and the OTP you will be directed to the Mobile Money Home Page as Below;



MYMTN App is an App gives you one stop access to MTN's products and services from your phone, iPad or Tablet.


  • Check your balance
  • Purchase data and *777# bundles
  • Purchase IDD bundles
  • Check your account balances - post-paid and prepaid
  • Check your data bundle balance
  • Time2Share
  • Data to share
  • Extra time
  • Find the location of service centres and Connect stores
  • Check and change your tariff plan
  • Check for subscribed services
  • Use your Mobile Money


The App can be accessed through the following channels:

  • Send the keyword MYMTN to 5555 and follow the link shared via SMS
  • Downloading the app on Blackberry App World
  • Downloading the app on App Store
  • Through a recommendation from a friend forwarded as an SMS

Please be advised, in order to download the app you need to have a data enabled device.

The MyMTN App supports the following mobile operating systems:

  1. iOS
  2. Android
  3. Windows
  4. Blackberry
  5. J2me
  6. Symbian

Logging in

  • Once the app has been downloaded, you will receive an authentication number and will be asked to create a login password.

​​
  • Once you have received the authentication code (or OTP), you will be required to enter the code as specified in the image below:​

  • Once you are logged in, you will see the My MTN App Home page;

Select Self-Care to Access services such as Balance checks, Bundle Purchases and more!


How to Login to Mobile Money

Selecting the Mobile Money Option on the Home Page will lead to a login page. It will also trigger an OTP sms.

Once you enter your Mobile Money Pin and the OTP you will be directed to the Mobile Money Home Page as Below;